At Alpha Fusion Ltd, we want you to be completely satisfied with your purchase of our premium leather jackets. This policy explains the process for returns, exchanges, and refunds in a clear and straightforward way.

1. Our Return Policy
We accept returns for items purchased directly from Alpha Fusion Ltd. This policy covers:

- Defective Products: Items that arrive faulty, damaged, or not as described.
- Non-Defective Products: Items returned due to reasons such as incorrect size, style preference, or change of mind.

2. Eligibility for Return or Exchange
To qualify for a return or exchange, the following conditions must be met:

- Product Condition: The leather jacket must be in brand-new condition only. It must be unworn, undamaged, unaltered, and include all original tags and packaging. Items showing signs of wear or damage not caused by Alpha Fusion Ltd will not be accepted.
- Return Window: You must initiate your return within 30 days from the date of receiving your order.

3. How to Initiate a Return or Exchange
To start the return or exchange process, please contact our customer service team with your order number and item details. We will provide you with the correct return instructions and address.

Email: alphafusionltd@gmail.com
Phone: +44 7400465932

4. Return Method & Fees
- Return Method: All eligible returns must be sent back to us via mail in secure packaging.
- Return Shipping Costs: Customers are responsible for the return shipping fees. We recommend using a tracked shipping service, as Alpha Fusion Ltd cannot be held responsible for items lost in transit.
- Restocking Fees: We do not charge restocking fees.

5. Exchanges
We are happy to process exchanges for eligible jackets. If you wish to exchange for a different size, style, or colour (subject to stock availability), please follow the return process above. Once we receive and inspect the returned item, we will ship the replacement.

6. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method.
- Refund Currency:
  - UK clients will receive refunds in GBP (£).
  - US clients will receive refunds in USD ($).

- Processing Time: Please allow up to 10 business days for the refund to be completed. Processing times may vary depending on your bank or payment provider.